Operating Model Review

The client was evaluating its back-office operating model due to challenges such as fund accounting system technology limitations, expanded workload due to acquisition of new fund portfolios, and high employee churn in its fund accounting and valuations teams.

Given our domain expertise, and our understanding of the industry landscape and best practices, we were engaged to evaluate its current business model and growth strategy. We were also asked to recommend a future fund accounting and back office operating model for the client. It was critical that the new operating model enabled the client’s business objectives around timeliness and accuracy of fund accounting and reporting for all its fund schemes.

What we did

  • We were engaged by the client to join a tri-party arrangement (with the client and its vendor) to manage the onboarding of existing funds onto the new accounting platform, as well as introducing customised reporting per regional operations team and the fund managers.
  • Working with the operations and technology teams from both parties, we brought together all stakeholders involved to implement an end-to-end investment accounting and reporting capability for the client’s immediate and future needs.

Our impact

  • Our project management and expert oversight helped the client onboard all the existing funds on the new platform within the prescribed time frame
  • Smooth rollout of the system, with the minimal impact on BAU activities, and a seamless transition for all parties involved

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