Alpha moderated a panel of forward-thinking COOs to uncover how they plan to leverage technology and data to drive transformation and growth.
The fundamentals are the same – it’s the way in which we work to achieve those goals that is rapidly evolving. Technology is critical but strategy and people come first. We are seeing less emphasis on incremental improvements in existing processes, and more emphasis on redesign and disruption. Look out for more information on this in the coming weeks.